Prime Minister Dr. Mostafa Madbouly inaugurated the 30th edition of the Cairo International Technology Exhibition and Conference for the Middle East and Africa (Cairo ICT 2026) on Saturday, where Dr. Mohamed Farid Saleh, Minister of Investment and Foreign Trade, announced the pilot launch of self-service kiosks for investor services.
The new kiosks are designed to enable investors to obtain a range of official documents and services independently through simplified electronic procedures, without requiring direct human intervention.
Dr. Mohamed Awad, CEO of the General Authority for Investment and Free Zones (GAFI), explained that the self-service kiosks can issue several essential investment documents, including certified copies of articles of incorporation, certificates of incorporation, and establishment documents for sole proprietorships.
The service will be available around the clock, offering investors greater flexibility and reducing their dependence on traditional working hours and physical service locations.
Digital Identity Verification Enhances Investor Services
The kiosks go beyond document issuance and printing, relying on an integrated electronic identity verification system to authenticate investors before delivering services.
For Egyptian citizens, identity verification is conducted using the national ID card, while foreign investors can authenticate their identities electronically through their passports.
The system supports automated passport data reading and verification, matching identity documents with biometric authentication technologies, including facial recognition.
Awad added that GAFI plans to gradually expand the deployment of self-service kiosks across investor service centers and other investment-related entities, providing investors with multiple channels for obtaining official documents.
Investors will be able to collect their documents from the nearest of GAFI’s 15 investor service centers nationwide or through the new self-service kiosks.
5,200 Monthly Transactions to Be Processed Through the New System
According to Awad, the investor service centers currently handle an average of approximately 5,200 transactions per month that will also be available through the new kiosks.
These transactions account for around 23% of the total volume of services provided by investor service centers, highlighting the potential of the new system to save investors considerable time and effort while improving operational efficiency.
The electronic verification system also enables additional checks with relevant authorities, covering anti-money laundering requirements and applicable national and international security watchlists, including Interpol databases, further strengthening the reliability and security of investor services.
Home Delivery Service for Investor Documents
In parallel, GAFI is preparing to introduce a document delivery service in cooperation with Egypt Post under a joint cooperation protocol.
The service will allow investors to request delivery of their official documents directly to their designated addresses without visiting investor service centers. Delivery is expected to take place on the same business day.
Awad stressed that the Authority is continuing to implement its digital transformation strategy, with the objective of meeting international best practices in terms of service delivery times and the number of procedures required to complete investor transactions.
Prime Minister Reviews Digital Banking and Financial Transformation Initiatives
During his tour, Prime Minister Mostafa Madbouly visited the Central Bank of Egypt’s pavilion, where he was briefed on key digital banking projects and watched a presentation highlighting developments in financial inclusion and digital transformation across Egypt.
He also visited the pavilion of CYSHIELD, followed by the Financial Regulatory Authority (FRA), which showcased its efforts to accelerate digital transformation across the non-banking financial sector and develop the legislative and regulatory frameworks governing digital financial transactions.
The Prime Minister also toured the pavilions of FEDIS, Delta Electronic Systems, and eFinance, where he reviewed technology solutions and digital platforms designed to support vital sectors, including healthcare, financial services, and banking.
The eFinance presentation highlighted Egyptian technology solutions and the company’s efforts to expand their export to international markets.
Global Technology Companies Showcase Latest Innovations
The Prime Minister subsequently visited Hall 2, touring the pavilions of OPPO, Dell Technologies, Orange, and Huawei.
Representatives of the participating companies presented their latest technological developments and services for different customer segments, highlighting innovations shaping the telecommunications and information technology industries.
In Hall 3, Madbouly visited the pavilion of Elsewedy Electric and the Arab Organization for Industrialization, where he reviewed the latest smart devices, communications technologies, advanced security systems, and energy-efficient lighting and power solutions.
Digital Transformation Across Government Services
The Prime Minister also toured the Ministry of Civil Aviation’s pavilion, where he reviewed initiatives aimed at advancing digital transformation, adopting artificial intelligence solutions, upgrading technological infrastructure, and improving digital services for passengers across Egypt’s aviation sector and airports.
At the Ministry of Higher Education and Scientific Research pavilion, he was briefed on the latest achievements in digital transformation and artificial intelligence applications within Egypt’s higher education and scientific research ecosystem.
He also visited the Ministry of Health and Population’s pavilion, which showcased the future of digital healthcare and the latest technological solutions and innovations aimed at improving the quality of healthcare services delivered to citizens.
Microsoft, HPE, and Oracle Highlight AI and Cloud Technologies
The tour also included visits to the pavilions of major global technology companies, including Microsoft, Hewlett Packard Enterprise (HPE), and Oracle.
Microsoft showcased its latest innovations in artificial intelligence, cloud computing, and data centers, highlighting their role in supporting digital transformation.
HPE focused on enterprise and business solutions, presenting technologies spanning artificial intelligence and hybrid cloud computing.
Meanwhile, Oracle showcased its AI-powered technologies and intelligent database solutions, emphasizing data security, governance, and control.
The exhibition highlights Egypt’s growing focus on leveraging digital technologies and artificial intelligence to modernize government services, strengthen the investment environment, enhance financial inclusion, and expand the presence of Egyptian technology solutions in international markets.
